Winter Special: Doubling Campaign Scale Year Over Year

Case Study · Outbound Lead Generation

Across two campaign years, the Winter Special program doubled its call volume, produced 388 qualified leads, lifted list quality to 96%, and quadrupled its Equipment leads.

Reporting windowYE 2025 – YE 2026
Calling hours709
Total calls15,522
Report typeYear over year
388Qualified leads
2,123Qualified decision makers reached
+19.2%Lead growth, year over year
96.3%2026 list quality (up from 89.9%)

Overview

The Winter Special campaign is measured across two campaign years, Year Ending 2025 and Year Ending 2026. Across 709 hours and 15,522 calls, the team reached 2,123 qualified decision makers (QDMs) and generated 388 qualified leads, an 18.28% lead-to-QDM rate.

In its second year the campaign roughly doubled in scale: calls rose 106%, QDM conversations rose 53%, and leads grew 19%. List quality improved sharply too. The trade-off was efficiency, as the lead-to-QDM rate eased from 21.07% to 16.45% while volume expanded.

Results by the numbers

Year Ending 2025 vs. Year Ending 2026
MetricYE 2025YE 2026
Calling hours245464
Total calls5,07310,449
QDM contacts8401,283
Qualified leads177211
Lead-to-QDM rate21.07%16.45%
Contact rate16.56%12.28%
Calls per hour20.7122.52
List quality89.87%96.26%

Key results

More reach, more leads

Leads grew from 177 to 211 and QDM conversations from 840 to 1,283 as the campaign expanded.

A much cleaner list

Bad numbers fell from 8.12% of calls to 2.11%, lifting list quality from 89.87% to 96.26%.

An Equipment breakout

Equipment leads jumped from 13 to 55 (+323%), while the core Winter Special offer held steady (143 to 140) and produced 72.9% of all leads.

The warm pipeline tripled

Special handling and info request contacts grew from 15 to 50, adding qualified opportunities that need only timely follow-up.

Looking ahead

The next gain lies in follow-through. About four in five calls ended pending resolution, a share that grew from 73% to 84% year over year. A structured re-contact cadence for those calls is the clearest path to turning the campaign's larger scale into higher conversion.

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Material Handling: Qualifying 3 of Every 4 Decision Makers Reached